Refund policy

Last updated: September 20, 2026

30-Day Money-Back Guarantee

We want you to love your Crawling Zombie prop. If you are not satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund.

How to Start a Return

To start a return, contact us at cestunbonreve@gmail.com with your order number and the reason for your return. We will provide instructions on how and where to send your package.

Return Conditions

Items should be returned in the condition you received them, with original packaging where possible. Please do not send your purchase back without first contacting us.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method. Depending on your bank or card provider, it may take some additional time for the refunded amount to appear on your statement.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us at cestunbonreve@gmail.com as soon as possible with photos of the item so we can make it right.

Contact Us

If you have questions about this Refund Policy, please contact us at cestunbonreve@gmail.com or at 2342 Ch De Bedford, Montreal QC H3S 1E9, Canada.